Employee Welfare Management

Pretoria
12 February to 23 February
Overview: 

Employee Welfare Management includes aspects that are carried out for the comfort and improvement of employees and is provided over and above the wages. Welfare helps in keeping the morale and motivation of the employees to insure good retention. The welfare measures need not be in monetary terms only but instead in various ways. Employee welfare includes monitoring of working conditions, creation of industrial harmony through handling of grievances between staff and management, infrastructure for health, industrial relations and insurance against disease, accident and unemployment for the workers and their families. International Labour Organization (ILO, 2016)

Labour welfare entails all those activities of employer which are directed towards providing the employees with certain facilities and services in addition to Conflict Resolutions. Relationship-building, problem solving involves recognising and managing the particular conflict not personalities and committees. This is an essential part of building emotional intelligence, and nurturing relationships. Poorly handled conflict can affect both the employees and the clients thereby impacting the organisation’s bottom-line. In order to maintain organisational competitive advantage, there is need for the entire organisation to focus on developing conflict resolution mechanisms, and strategies to quickly and effectively resolve conflicts, while building trust and commitment with clients and colleagues.

Target Audience: 

Functional Managers, Human Resources Officers, Staff Welfare Committees, Union Members, Workers Committees, and other participants intending to gain the skills, knowledge and confidence to effectively manage employees and turn around potentially negative performance situations in the workplace in a clear, assertive and constructive manner.

Course Outcomes: 

Upon completing this workshop, the delegates should be able to:

  • Understand, define and provide better life and health to the workers in the working environment
  • Provide welfare management expertise to make both the employer and the workers in a satisfactory manner
  • Define welfare procedures that relieve workers from industrial fatigue and to improve intellectual, cultural and material conditions and living standards of the workers
  • Build effective hybrid cross teams among the Welfare Committee Members, employees and the executive management
  • Establish partnership and areas of cooperation between, labour, the employer and also government institutions regulating labour
  • Determine the difference between symptoms and causes of poor collective bargaining and concluding labour Agreements
  • Identify types of structured problem solving techniques, and recognize the benefits of different problem solving strategies
  • Identify when to use certain problem solving tools over others and how can one start to be a fully rounded strategic leader?