Executive Skills for PAs and Administrators
The major challenge of Executive Secretaries is keeping the organization and the boss organised, on time, and on track. During this training seminar, participants will learn how to run a steer the office and stay in control, no matter how hectic the day gets. Executive Personal Assistants need to discover how to build personal credibility, use techniques for better listening, deal with difficult people, and handle negative situations. ATI training programme offers skills practice exercises that are interactive, allowing delegates to practice what they have learned in an interesting high-energy environment. All managers want their secretaries or personal assistants to be 'exceptional' since those who are, contributes significantly to their success.
Today's secretary or personal assistant must be extremely competent and totally reliable, capable of taking on wider range of tasks than those of a purely secretarial nature. Problem solving, making decisions, writing reports and making presentations are now amongst the skills needed by secretaries and PA's at work.
This training program is intended for PAs those needing to improve Executive administrative skills or for those looking for the extra business edge. This programme is for executive secretaries, personal assistants and office administrators who wish to move into more senior roles, as well as wishing to develop and refine their skills to keep up to date with modern developments in this dynamic field
Upon completing this workshop, the delegates should be able to:
- Understand how to obtain knowledge of the business environment and gain competencies in the executive office
- Establish and maintain working relationship with all lines of reporting for both internal and external clients
- Harness continual improvement in planning and organizing your own work and the boss’ work
- Schedule meeting, manage diaries and maintain confidential files and records